REFUND POLICY
**REFUND POLICY**
Thank you for shopping at LOOKIT.IN. We appreciate the trust you have placed in us and want to ensure you have a satisfying experience with our products and services.
**1. REFUND ELIGIBILITY**
We aim to provide high-quality products and services to our customers. If you are not entirely satisfied with your purchase, we're here to help.
To be eligible for a refund, please ensure the following conditions are met:
1.1 **Damaged or Defective Products:** If you receive a product that is damaged or defective, you may be eligible for a refund.
1.2 **Incorrect Products:** If you receive the wrong product, please contact us promptly for assistance.
1.3 **Refund Request Period:** You must initiate a refund request within 14 days of receiving the product.
**2. HOW TO REQUEST A REFUND**
To request a refund, please follow these steps:
2.1 **Contact Us:** Send an email to [support@lookit.in](mailto:support@lookit.in) with the subject line "Refund Request." Provide your order number, a detailed description of the issue, and any supporting images if applicable.
2.2 **Verification:** Our customer support team will review your request and may request additional information for verification purposes.
2.3 **Approval:** Once your refund request is approved, we will provide instructions on how to return the product.
**3. RETURN PROCESS**
3.1 **Return Authorization:** Do not return any product without receiving authorization from us. Unauthorized returns may not be eligible for a refund.
3.2 **Product Condition:** Returned products must be in their original condition, unused, and in the original packaging.
3.3 **Return Shipping:** Customers are responsible for the cost of return shipping unless the return is due to our error.
**4. REFUND TIMELINE**
4.1 **Processing Time:** Refunds will be processed within 14 days of receiving the returned product.
4.2 **Notification:** You will be notified via email once your refund has been processed.
**5. EXCEPTIONS**
Please note that certain items are not eligible for a refund, including:
5.1 **Downloadable Products:** Items such as software downloads are non-refundable.
5.2 **Gift Cards:** Gift cards are non-refundable.
**6. CONTACT US**
If you have any questions regarding our Refund Policy, please contact us at [support@lookit.in](mailto:support@lookit.in).
**7. CHANGES TO THIS REFUND POLICY**
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
Thank you for shopping at LOOKIT.IN.
Thank you for shopping at LOOKIT.IN. We appreciate the trust you have placed in us and want to ensure you have a satisfying experience with our products and services.
**1. REFUND ELIGIBILITY**
We aim to provide high-quality products and services to our customers. If you are not entirely satisfied with your purchase, we're here to help.
To be eligible for a refund, please ensure the following conditions are met:
1.1 **Damaged or Defective Products:** If you receive a product that is damaged or defective, you may be eligible for a refund.
1.2 **Incorrect Products:** If you receive the wrong product, please contact us promptly for assistance.
1.3 **Refund Request Period:** You must initiate a refund request within 14 days of receiving the product.
**2. HOW TO REQUEST A REFUND**
To request a refund, please follow these steps:
2.1 **Contact Us:** Send an email to [support@lookit.in](mailto:support@lookit.in) with the subject line "Refund Request." Provide your order number, a detailed description of the issue, and any supporting images if applicable.
2.2 **Verification:** Our customer support team will review your request and may request additional information for verification purposes.
2.3 **Approval:** Once your refund request is approved, we will provide instructions on how to return the product.
**3. RETURN PROCESS**
3.1 **Return Authorization:** Do not return any product without receiving authorization from us. Unauthorized returns may not be eligible for a refund.
3.2 **Product Condition:** Returned products must be in their original condition, unused, and in the original packaging.
3.3 **Return Shipping:** Customers are responsible for the cost of return shipping unless the return is due to our error.
**4. REFUND TIMELINE**
4.1 **Processing Time:** Refunds will be processed within 14 days of receiving the returned product.
4.2 **Notification:** You will be notified via email once your refund has been processed.
**5. EXCEPTIONS**
Please note that certain items are not eligible for a refund, including:
5.1 **Downloadable Products:** Items such as software downloads are non-refundable.
5.2 **Gift Cards:** Gift cards are non-refundable.
**6. CONTACT US**
If you have any questions regarding our Refund Policy, please contact us at [support@lookit.in](mailto:support@lookit.in).
**7. CHANGES TO THIS REFUND POLICY**
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
Thank you for shopping at LOOKIT.IN.